Privacy, Photos & Copyright Notice
The data we collect on this website will be handled sensitively and securely and with proper regard for privacy.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
What information do you collect?
When you visit mylinen.com.au our server automatically collects certain non-personally identifiable data about your visit. This data consists of the time of your visit, your domain name or IP address, the browser and the operating system you use, along with the pages you visit and any links you follow to or within our website and the actions you have taken on mylinen.com.au.
This information is collected by placing a small 'cookie' file on your computer. This cookie only identifies you as a site visitor so we may detect when you return to our website.
We limit the collection and use of our customers' information to the absolute minimum that we require to deliver outstanding service to our customers, which includes advising our customers about our products or services.
We do maintain the name, postal and email addresses, telephone number, payment and order processing information of customers when they order from us, however we do not collect or have access to credit card details used.
Sharing of Information
We may occasionally hire other companies to provide services on our behalf, including, but not limited to, handling customer support enquiries, processing transactions or customer freight shipping (Australia Post).
These companies will be permitted to obtain only the personal information they need to deliver the service. My Linen takes all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Google Analytics
My Linen uses Google Analytics to measure and audit our website activity. The information collected and presented to us by Google is used to calculate the number of visitors to the website, the number of pages viewed by these visitors, how long they stay on the website and how they transact online with us.
Common entry and exit points may also be identified. This aggregated, non-personal information is collated by Google and presented to us to assist in analysing the usage of the website. Google Analytics data is not shared with anyone. In addition, we may send data surrounding the status of your order and the nature of your transaction to google for analytic purposes. See Google's privacy policy.
Protecting your information
My Linens SSL (Security Site License) Certificate is provided by GeoTrust, a trusted provider of SSL Certificates.
Stripe is our provider for credit card transactions. All your details are encrypted through them for Secure Credit Card Processing. My Linen does not keep or have any access to your credit card number.
All payments made via PayPal are encrypted through PayPal for Secure Processing. My Linen does not keep or have any access to your credit card numbers or PayPal account.
All payments made via Afterpay are handled through Afterpay for Secure Processing. My Linen does not keep or have any access to your credit card numbers or Afterpay account.
Third Party Advertising
We use various third party ad servers to display advertisements to you. These ad-serving companies may use information about your visits to this and other websites in order to provide advertisements about this site and other sites about goods and services that may be of interest to you. In addition, we may send data surrounding the status of your order and the nature of your transaction to third parties for advertising purposes.
Monthly Giveaway Terms & Conditions
By entering our monthly giveaway you give My Linen permission to send you marketing materials. This data is handled sensitively and in line with the rest of our privacy policy.
Boxing Day Voucher Campaign Terms & Conditions
You can only receive and use one voucher for the duration of the sale, and all vouchers must be used on purchases made after the initial purchase that granted you the voucher.
SMS communications
By entering your phone number and becoming a My Linen member, you consent to receive marketing text messages (such as promotion codes and cart reminders) from My Linen at the number provided, including messages sent by autodialer. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by clicking the unsubscribe link (where available) in one of our messages.
Photos
Please be aware that actual colours may vary slightly from the images used in our website due to computer monitor settings and calibrations. Photos shown are for design indication. If you require assistance with colour choice please contact us.
Copyright
All copyrighted and copyrightable materials on the Website (the Materials) and the selection and arrangement thereof are copyright of My Linen Pty Ltd (ACN: 169 850 239) ALL RIGHTS RESERVED. None of the Product descriptions or PHOTOS may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of My Linen Pty Ltd (ACN: 169 850 239).
Trademark: My Linen, My Linen logo and the products and services described in the Website are trademarks of My Linen Pty Ltd (ACN: 169 850 239) and may not be copied, imitated or used, in whole or in part, without the prior written permission of My Linen Pty Ltd (ACN: 169 850 239).
Got a question?
If you have any questions about this Privacy Policy and would like further information please call us on 1300 827 156, or contact us